IT insights, advice and stories

Why Is Cybersecurity So Expensive

Cybersecurity tools can be surprisingly cheap, but the software is only one part of the service. Discover what happens behind the dashboard when…

Scaling Securely: From Local Exchange to Governed AI Adoption

How ITFR helped a growing Australian services firm move from local Exchange to governed Microsoft 365 and responsible AI adoption over several years.

EOFY 2025: Protecting Your SME from ATO Impersonation Scams

How SMEs can stay ahead of ATO impersonation scams amid a 300% spike in tax-time fraud

From Tax Agent to Tech Guardian: Spotlight on Olga Burtseva

Olga Burtseva didn’t plan on becoming the General Manager of a cybersecurity firm. But then again, most good stories begin with a detour.

Security Uplift Without Stopping Production: A Manufacturing Cyber Security Roadmap

How ITFR delivered a staged cyber security uplift, segmented access and tested recovery for an Australian manufacturer without disrupting production.

Cyber Threat Insure launches cyber liability solution with IT First Responder as inaugural MSP partner

Cyber Threat Insure launches its cyber liability insurance offering through MSPs, naming IT First Responder as its inaugural partner in a move set…

IT First Responder becomes the first MSP Pro Partner in ANZ

IT First Responder becomes the first MSP in ANZ to earn elite status from Acronis—setting a new benchmark for excellence in cybersecurity and…

Backup Basics: How ANZ SMBs Can Avoid the 61% Ransomware Trap

This World Backup Day, learn how ANZ SMBs can avoid the 61% ransomware trap with simple, effective backup strategies.

CASE STUDY: Stopping a Passkey Phishing Attack in Real-Time

Our emergency support team swiftly intervened to stop a sophisticated passkey phishing attack, preventing a potentially disastrous breach by immediately revoking session tokens…

IT First Responder Strengthens Cyber Security Leadership at Acronis TRU Security Day 2025 in Australia

As part of the global Acronis TRU Security Days series, IT First Responder solidified its position as a Cyber Security leader at the…

The Outsourcing Paradox: Is Managed Cyber Security Making Companies More Vulnerable?

Outsourcing cyber security might seem like handing over control, but it’s often the smartest move.

#CyberFit Recognition: IT First Responder Awarded in Sydney and Barcelona

With wins in both Sydney and Barcelona, IT First Responder is proud to be an Acronis #CyberFit partner, offering the next generation of…

Strengthen Your Cyber Defenses: 10 Password Management Tips for World Password Day

How to Embrace Sustainable Technology Practices in Business: 7 Tips

Cyber Insurance: 5 Essential Security Measures to Implement Before You Get Coverage

Businesses seeking cyber insurance must now navigate through rigorous assessments, detailing their cybersecurity measures through comprehensive questionnaires. These assessments have crystallized into five…

Protecting Participant Information Without Slowing Care Teams

A composite NDIS provider case study covering secure information management, Microsoft 365 controls and a practical rollout for mobile care teams.

6 Myths About Microsoft 365 Backup Debunked

In the ever-evolving landscape of IT, Microsoft 365 has become an indispensable tool for businesses worldwide. However, the misconception that Microsoft 365 is…

From Ageing Servers to DISP-Ready Operations: A Construction Company’s Multi-Year Transformation

How ITFR helped a construction company grow from under 10 to over 100 employees through Microsoft 365, Essential Eight Maturity Level Two, resilient…

SharePoint Naming Conventions & Limitations

Following SharePoint naming conventions can help improve the organization and searchability of files within a SharePoint site.

How to Organise Cloud Storage: 6 Helpful Tips

Cloud storage revolutionized the way we handle documents. However, disorganized cloud storage systems lead to problems. This includes having a hard time finding…

Checklist for Better Digital Offboarding of Employees

Effective offboarding of employees is vital not only for human resources management but is also an integral part of a business's cybersecurity strategy.…

From Server Room to Secure Collaboration: A Legal Firm’s Microsoft 365 Modernisation

A composite case study showing how an Australian legal practice moved ageing servers and Exchange to Microsoft 365 with a staged, low-friction security…

Alarming Phishing Attack Trends to Beware of in 2022

One phishing email can be responsible for a company succumbing to ransomware and having to face costly downtime. It can also lead a…

Enhance Your Server Management with These 8 Tips

Whilst many companies have turned to cloud-based services using remote data centers, some enterprises still depend on in-house servers for various IT functions,…

Mobile Device Security for Businesses: The 9 Best Practices

Technological breakthroughs have streamlined your operations in several ways. Primarily, you can now use mobile devices to make your communication and data sharing…

11 Effective Measures To Boost Your Microsoft 365 Security

Making the most of your Microsoft 365 apps requires you to adopt appropriate security measures. Microsoft 365 is one of the best collaboration…

13 Cybersecurity Strategies to Protect Your Business From Cybercriminals

Taking your cybersecurity seriously is a must. Otherwise, you leave the door open for criminals to compromise your business. The good news is…

3 Reasons Why You Need to Restart Your PC Now (And Why a Shutdown Won’t Do The Trick)

“Have you tried turning it off and on again?”. Most people would roll their eyes when they hear this from their IT guy.…

New Year Resolution: Organizing Your Computer Desktop – The 7 Tips

Being more organized and productive is probably one of the most common New Year resolutions. Increasing productivity doesn’t just entail optimizing your equipment…

6 Cyber Security Vulnerabilities You Need to Ensure Your Business Doesn’t Have

Cybercriminals can take advantage of various vulnerabilities within your company. Patching them up is crucial to protecting your business’s day-to-day operations and reputations.…

8 Awesome Microsoft 365 Tools That You Probably Haven’t Heard of, But Should Start Using Now

With the abundance of productivity apps on the market, it can be hard to find one that meets your business needs. Microsoft 365…

Improving productivity with a Digital Communication Tool: the Xero case study (And 5 More Techniques to Boost Office Productivity)

Higher office productivity leads to faster project completion and happier customers. When a company scales to the point where it has millions of…

5 Biggest Questions About Windows 11 Answered

At a time when computers and technology play a more central role in human lives, tech companies are scrambling to deliver the best…

MICROSOFT UPDATE: Some versions of Outlook for Windows are no longer supported

Effective November 1, 2021, the some versions of Outlook for Windows will not be able to connect with Office 365 and Microsoft 365…

Explaining cyber security audits (and 3 tips on how to make the most of it)

In today’s day you need more than the latest antivirus software to ensure your company’s network is secure. A cyber security audit helps…

5 Easy Ways to Request IT Support

More likely than not you have at least one device that might require IT support from time to time. As a valued customer…

Cell Phone Hacking

G’day world - Dan here and I learned something new today about how easily cell phones can be hacked. This concerned me as…

9 Things You Can Do With An Old SmartPhone

G’day - Dan here. I am sure you are like me, a few older smartphones laying around the house. Too old to trade…