Microsoft 365 Backup
Protect Exchange Online, SharePoint, OneDrive and Teams information with independently managed backup and recovery.
Independent cloud backup
Automated monitoring
Flexible retention
Granular recovery
Microsoft 365 Availability Is Not the Same as Independent Backup
Microsoft protects the availability of its cloud platform, but organisations remain responsible for their information, access and recovery needs. ITFR provides separate backup copies, monitoring and recovery support for accidental deletion, malicious activity and retention gaps.
✓Exchange Online protection
Back up agreed mailboxes and support recovery of messages, folders and mailbox information.
✓SharePoint protection
Protect agreed sites, libraries, lists and associated collaboration content.
✓OneDrive protection
Back up user files and support granular recovery after deletion or corruption.
✓Teams information
Protect supported Teams-related content and connected Microsoft 365 information.
✓Backup monitoring
Review jobs, failures, capacity, coverage and issues requiring remediation.
✓Recovery support
Coordinate item, user or service-level recovery according to the supported platform and scope.
The result: Microsoft 365 information protected by a separate recovery layer with clear monitoring, retention and support.
Benefits at a glance
Reduced Cloud Data Loss
Independent Protection
Granular Recovery
Clearer Retention
SECURE IT · MICROSOFT 365 BACKUP
Choose the Right Microsoft 365 Backup Model
Choose monitored backup for core Microsoft 365 services or a broader recovery model with extended retention, testing and governance.
Managed Microsoft 365 Backup
Managed Protection
based on users and retention
Monitored backup for essential Microsoft 365 information
For organisations that need independent backup coverage and routine recovery support across agreed Microsoft 365 services.
✓Microsoft 365 Backup Assessment
Confirm users, services, data, retention and recovery requirements.
✓Exchange Online Backup
Protect agreed mailboxes and supported email information.
✓SharePoint & OneDrive Backup
Protect agreed sites, libraries and user files.
✓Teams Data Coverage
Protect supported Teams-related information within the selected service.
✓Automated Backup Monitoring
Review jobs, failures, coverage and issues requiring action.
✓Granular Recovery Support
Restore agreed messages, files, folders and other supported items.
BEST FOR
Businesses that need independently monitored Microsoft 365 backup and dependable everyday recovery.
Microsoft 365 Backup & Recovery
Resilient Recovery
based on users and retention
Broader retention, testing and governance
For organisations with sensitive information, stronger retention needs or greater reliance on Microsoft 365 collaboration.
✓Everything in Managed Microsoft 365 Backup
Assessment, core service coverage, monitoring and granular recovery.
✓Extended Retention Options
Align retention periods with business, legal and assurance requirements.
✓Priority Recovery Coordination
Coordinate larger or higher-impact recovery activity through an agreed process.
✓Recovery Testing
Test selected recovery scenarios and document results on an agreed schedule.
✓Coverage & Exception Review
Review excluded users, services, failures and changing protection requirements.
✓Ransomware & Account Compromise Recovery
Support recovery of affected cloud information after malicious activity.
✓Backup Governance Reporting
Document coverage, retention, tests, recoveries and improvement priorities.
BEST FOR
Businesses that need stronger recovery assurance and governance around critical Microsoft 365 information.
Protect Users and Services According to Information Value
Shared mailboxes, executives, finance, project teams and high-value SharePoint sites may need different retention and recovery priorities.
ITFR can apply suitable protection across users and services while keeping monitoring and recovery coordinated.
You align backup coverage with information value instead of assuming every Microsoft 365 account is identical.
MICROSOFT 365 BACKUP EXPERTISE
Need to Recover Microsoft 365 Data?
ITFR can assess available recovery options, confirm backup coverage and coordinate supported restoration activity.
Exchange Online Recovery
Recover supported messages, folders and mailbox information.
SharePoint & OneDrive Recovery
Restore supported files, libraries, sites and user content.
Backup Coverage Review
Find unprotected users, services, retention gaps and configuration issues.
Recovery & Retention Design
Align protection with information value, business impact and assurance needs.
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Match Microsoft 365 backup to information value and recovery needs.
Choose monitored backup or a broader recovery model according to users, services, retention, testing and business impact.