+61280034009 hello@itfr.com.au
welcome to

IT First Responder

Your all-in-one digital solutions partner

take your tech to the next level

What is your main priority?

Business Health

Is you technology working for you or do you constantly feel overwhelmed by the never ending mishaps and outages? From a single power outlet to executive reports, we offer all the IT essentials tailored to your needs to keep your business running seamlessly.  Contact our First Responders today for your business health audit. 

Business Continuity

In today’s tech-centered world, data & application availability are crucial to the operations of every business. Business continuity is all about disaster recovery and maintaining data privacy. At ITFR we are all about planning ahead and setting you up with the right set of tools to prevent cyber attacks and minimise the damage if disaster strikes. 

 

Business Power Up

Increased productivity, greater visibility, reduced costs, reduced errors and overall improvement in employee productivity and customer satisfaction is near impossible without the right systems in place. At ITFR we pride ourselves on helping business scale and implement all the right tech to provide them that edge over competitors.

hot topic

Working from home

Tech tips & tricks 

The global COVID-19 pandemic has changed the way we work and proved that working from home can be beneficial to both employees and business owners. Whilst the transition from a traditional work environment to a remote workplace can be challenging at times, with the right set of tools you can take full advantage of the benefits that come with working from home.

Why Us?

5 reasons to partner with ITFR

 

LOCAL HELPDESK

With an Australian-based HelpDesk, ITFR is a collective of IT experts devoted to making the tech support process simple, streamlined and frustration-free. You will get to meet our tech team in person during our routine site visits.

KNOWLEDGE & SKILLS

ITFR team members are all highly skilled with years of experience in the industry and passion for technology. No script and no canned phrases: we’re proud to offer nothing but knowledgeable, honest IT solutions.

CLIENT-CENTRIC APPROACH

We focus on our customers’ needs and offer solutions tailored to suit your business. We pride ourselves on building long-lasting relationships & friendships with our clients.

COMPETITIVE PRICING

Our pricing models are structured to fit within any budget. At ITFR we diagnose and review your systems regularly to ensure you are only paying for services that you are using.

SECURITY-FOCUSED

Security is our top priority. At ITFR we offer strategies to prevent security breaches and ensure disaster recovery plans are in place.  We take all necessary measures to ensure  that our clients’ data is safe & secure. 

what our clients say

Google Reviews

Dan at ITFR did what no other Telco had the customer service and efficiency to do. Having moved house and changed providers twice it took Dan to sort our internet in a matter of days, it would have been hours if Telstra didn’t also complicate that! Amazing service and value for money. Would definitely recommend ITFR.

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Camilla Arch

Amazing service going well and truly above and beyond to ensure that my business had minimal interruption when an issue arose. As a new client, it was very much appreciated!

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Brett Heckenberg

Saved my business with their VIP VoIP service. Highly professional and knowledgeable. 5 stars not enough.

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Ben Khodeir

ITFR

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