Managed Detection & Response
24/7 threat monitoring, investigation and response across supported identities, endpoints, cloud services and security data.
24/7 human monitoring
Threat investigation
Rapid containment
Insurer-ready reporting
Security Tools Create Alerts, MDR Turns Them Into Action
Automated security tools can identify suspicious activity, but alerts still need context, investigation and decisive response. ITFR combines monitoring, threat analysis and coordinated containment so potential attacks do not sit unnoticed in separate security consoles.
✓Continuous monitoring
Monitor agreed security signals across supported endpoints, identities, email and cloud services.
✓Alert triage
Separate false positives and low-risk activity from events requiring investigation.
✓Threat investigation
Connect activity across users, devices and services to understand scope and impact.
✓Active containment
Isolate devices, disable accounts or block activity through agreed response actions.
✓Threat hunting
Search available telemetry for related compromise, persistence and hidden attacker behaviour.
✓Reporting and improvement
Document incidents, response actions, trends and control improvements for management and assurance needs.
The result: suspicious activity is reviewed by people who can investigate, contain and guide recovery before damage spreads.
Benefits at a glance
Faster Detection
Rapid Containment
Broader Visibility
Stronger Assurance
SECURE IT · MANAGED DETECTION & RESPONSE
Choose the Right MDR Coverage
Choose managed threat detection and investigation or a broader response model with active containment, hunting and ongoing improvement.
Managed Threat Detection
Managed Service
based on users, devices and data sources
24/7 monitoring and investigation for supported security services
For organisations that need human review of alerts and clear escalation when suspicious activity is identified.
✓24/7 Security Monitoring
Monitor agreed endpoint, identity, email and cloud security signals.
✓Alert Triage & Validation
Review detections and determine whether investigation or action is required.
✓Threat Investigation
Establish affected users, devices, services and likely attack activity.
✓Escalation & Guidance
Notify agreed contacts with practical severity, impact and next actions.
✓Monthly Security Reporting
Summarise events, findings, response actions and improvement priorities.
✓Security Tool Coordination
Connect supported security platforms into one monitoring and escalation process.
BEST FOR
Businesses that need dependable human monitoring and investigation without operating an internal security operations centre.
MDR with Active Containment
Advanced Response
based on users, devices and data sources
Broader responsibility for investigation and rapid threat containment
For organisations that need pre-authorised response actions, deeper hunting and stronger incident readiness.
✓Everything in Managed Threat Detection
Monitoring, triage, investigation, escalation, reporting and tool coordination.
✓Active Threat Containment
Isolate devices, disable accounts or block activity through agreed actions.
✓Threat Hunting
Search available telemetry for related compromise, persistence and hidden activity.
✓Identity & Cloud Response
Coordinate response across supported accounts, email and cloud services.
✓Incident Coordination
Connect MDR findings with live incident response and recovery when required.
✓Detection Improvement
Tune available detections and prioritise gaps based on observed threats.
✓Executive & Assurance Reporting
Provide incident evidence, trends and actions for leadership, insurers and auditors.
BEST FOR
Businesses with higher exposure, regulatory requirements or limited internal capacity to coordinate cyber response.
Monitor the Security Services That Matter Most
MDR coverage can begin with endpoints and identities, then extend across Microsoft 365, email, cloud and other supported security data.
ITFR aligns monitoring scope to the systems, users and information that create the greatest business impact.
You receive useful coverage without collecting data that nobody can investigate or act upon.
MDR & INCIDENT EXPERTISE
Already Seeing Suspicious Activity?
ITFR can investigate a live concern, establish immediate containment priorities and determine whether full incident response is required.
Compromise Assessment
Review available evidence for indicators of account, endpoint or cloud compromise.
Threat Hunting
Search for attacker behaviour, persistence and related affected systems.
Containment Support
Coordinate urgent actions across devices, accounts and services.
Detection Uplift
Improve telemetry, alerting and response coverage after an incident or review.
$
MDR scaled to exposure, telemetry and response needs.
Choose monitoring and investigation or active containment according to supported services, business impact and internal response capacity.