CORE PBX FEATURES
| CORE PBX FEATURES | STANDARD | PRO | ENTREPRISE |
| Extensions | Unlimited | Unlimited | Unlimited |
| Import / Export Extensions via CSV | ● | ● | ● |
| SIP Trunks / Gateways Support | ● | ● | ● |
| Call Routing by DID & CID (DDI) | ● | ● | ● |
| Extensive Codec Support | ● | ● | ● |
| Receive Voice Mail via Email | ● | ● | ● |
| Calling Line Identification Presentation (CLIP) | ● | ● | ● |
| Call Transfers (Blind & Attendant) | ● | ● | ● |
| Calling Line Identification Restriction (CLIR) | ● | ● | ● |
| Call Forward on Busy (CFB) | ● | ● | ● |
| Call Forward on No Answer (CFU) | ● | ● | ● |
| Hold (CW) incl. Custom Music on Hold | ● | ● | ● |
| Intercom / Paging | ● | ● | ● |
| Call Parking / Pickup | ● | ● | ● |
| Busy Lamp Field (BLF) | ● | ● | ● |
| Real Time System Status | ● | ● | ● |
| Easy Backup and Restore (incl. Scheduled Backup) | ● | ● | ● |
| VMware / Hyper-V / KVM Compatibility | ● | ● | ● |
| Amazon, Google Cloud, Microsoft Azure | ● | ● | ● |
| 3CX SBC Connectivity | ● | ● | ● |
| Voicemail | ● | ● | ● |
| Voicemail Transcription | ● | ● | |
| Custom FQDN | ● | ● | |
| Custom SMTP Server | ● | ● |
OFFICE PRODUCTIVITY
| OFFICE PRODUCTIVITY | STANDARD | PRO | ENTREPRISE |
| Sennheiser Headset Integration | ● | ● | ● |
| Auto Attendant / Digital Receptionist | ● | ● | ● |
| Ring Extension & Mobile Simultaneously | ● | ● | ● |
| Integrated Fax Server (Central and per User) | ● | ● | ● |
| Supported SIP Phones Integration | ● | ● | ● |
| Manage IP Phones Network Wide | ● | ● | ● |
| Automatic Plug & Play Phone Provisioning | ● | ● | ● |
| 3CX Apps: Web Client, iOS, Android, Windows, Mac | ● | ● | ● |
| Audio Bridge | ● | ● | ● |
| Directory (Company & Private Phonebook) | ● | ● | ● |
| Sync with Office 365 (Users’ Phonebook) | ● | ● | |
| Call Query against DB & CRM | ● | ● | |
| Hotel PBX Features incl. Fidelio Certified and Mitel Compatible | ● | ● | |
| Web Conference Dial-In | ● | ● | |
| Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record) | 25 Seats | 100 Seats | 250 Seats |
CALL CENTRE FEATURES
| CALL CENTRE FEATURES | STANDARD | PRO | ENTREPRISE |
| Call Logging | ● | ● | ● |
| Click2Call (Browser Extension) | ● | ● | ● |
| Click2Talk | ● | ● | ● |
| Click2Meet | ● | ● | ● |
| Website Live Chat and Talk | ● | ● | ● |
| Call Queue Group Rights Management | ● | ● | |
| CRM Integration | ● | ● | |
| Sync with Office 365 (Azure AD) | ● | ● | |
| Call Queuing | ● | ● | |
| Real Time Statistics & Monitoring | ● | ● | |
| Supervisor Agent Status Override | ● | ● | |
| SLA Alerting | ● | ● | |
| Switchboard | ● | ● | |
| Wallboard | ● | ● | |
| Callback | ● | ● | |
| Call & Queue Reporting | ● | ● | |
| Call Recording Transcription and Search | ● | ● | |
| Barge In / Listen In / Whisper | ● | ● | |
| See Group Recordings | ● | ● |
ENTREPRISE FEATURES
| ENTREPRISE FEATURES | STANDARD | PRO | ENTREPRISE |
| Call Flow Designer | ● | ● | |
| Hot Desking | ● | ● | |
| Scheduled Restore | ● | ● | |
| Connect Remote Offices (Bridges) | ● | ● | |
| Call Recording Restrictions (Start/Stop) | ● | ||
| Skill based Routing | ● | ||
| Customize IP Phone Logo | ● | ||
| Inbuilt Failover | ● |